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Privacy Policy

Klein Tools.com

Privacy Policy

Last modified: March 27th, 2014

The purpose of this Privacy Policy is to describe how Klein Tools, Inc. (“Klein Tools”) collects, uses and shares information about you though our websites and mobile applications that are owned and controlled by Klein Tools, including this website, www.kleintools.com (collectively, the “Site”). Please read this notice carefully to understand what we do. If your do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Privacy Policy under Contact Us. This Privacy Policy applies only to information we collect at and through the Site. This Privacy Policy does not apply to other websites or offline activities. Other Klein Tool websites may be governed by their own separate privacy policies, which will be accessible via such websites.

The Klein Tools Privacy Policy describes the privacy practices of Klein Tools’ Site:

TERMS OF USE

Please note that your use of our Site is also subject to our Terms of Use.

INFORMATION COLLECTED

You are not required to provide us with any personal information in order use this Site. However, you may not be able to access or use some features or functions of the Site. Depending upon the activity you engage in while on the Site or action you select, such as signing up for newsletters or account registration, you may be required to submit certain personal information, such as your name, username, address or other contact, billing or shipping information, email address and telephone number, along with any other personal information you choose to provide to us.

We may also collect certain non-personally identifiable information based upon your use of the Site. This information is automatically collected as you use the Site, and may include information such as your IP address, browser type, computer or device type, unique device identifiers, operating system version, the website from where you navigated to our Site, time and date of using our Site, the pages on our Site that you view, the name of your Internet service provider (ISP), and location information.

HOW INFORMATION IS COLLECTED

Information Collected Through Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

Information Collected Through Cookies and Similar Technologies. We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Site through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features or services may not function properly without cookies. The cookies are used to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you. (See, Use and Disclsoure of Information below.)

USE AND DISCLOSURE OF INFORMATION

To protect the security and integrity of the Site and the business. As described above, we automatically collect certain information from you so that we can improve your user experience, and protect, maintain and improve the security and integrity of this Site and to enhance the operation or analyze interest in the areas of our Site.

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Klein Tools if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, subpoena, legal process or enforceable governmental request; enforce applicable Terms of Use, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; or to protect against harm to the rights, property or safety of Klein Tools, our users, customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

Corresponding with You. We may also use the personal information you provided to us in order to respond to your inquiries and other correspondences or user submissions. We may also use your information in communicating with you regarding important information regarding your personal information.

To Provide Services and Information. As described above, we collect personal information from you so that we can provide information that you request from us. We may use your personal information in order to fulfill your requests, for marketing purposes, and we may also send you information and materials, including about our products and services, and new offerings. We may provide your personal information to third party service providers that help us process orders, and fulfill and deliver products and services that you purchase from us. We may use third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, and remove repetitive information. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. In addition, we, or third party service providers on our behalf, may also collect aggregate information about Site users on an anonymous basis.

To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org).

ACCESS TO YOUR INFORMATION AND CHOICES

If you are a registered user of the Site with an online account, then you can access and update certain information we have relating to your online account by signing into your account under “My Account”. If you have questions about personal information we have about you or need to update your information, or if you wish to opt out of any marketing and promotional e-mails, you can Contact Us or call us at (800) 553-4676. You may also contact us for the removal of your personal information from our systems, provided that we may need to retain certain information as required by law, to verify your identity, or as provided with respect to product registration, warranties and other product related information.

Notwithstanding the above, if you have opted-out as described above, and thereafter you elect to use the Site or any feature thereof, or enter or take advantage of a promotion or otherwise that requires us to contact you, collect your personal information, or share your personal information with a third party (e.g., you enter into a contest or sweepstakes or use an ecommerce service after opting-out), then your previous opt-out preferences will not apply, as applicable. Despite your indicated preferences, we may send you communications related to the Site, and we may continue disclosing your information to third parties in accordance with the policies described above in To protect the security and integrity of the Site and the business, Legal Proceedings, and Transfer in the Event of Sale or Change of Control.

DO NOT TRACK

Klein Tools does not track its visitors. Except as set forth in the “Use and Disclsoure of Information” Section, and other than personal information you provide to us, we do not collect any personally identifiable information through cookies, unless you choose to provide this information to us by, for example, registering or logging on to our Site, and therefore we do not respond to Do Not Track (DNT) signals. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. Also, these tools may not be effective with regard to Flash cookies or HTML5 cookies. For information on disabling Flash cookies go to Adobe's website http://kb2.adobe.com/cps/526/52697ee8.html. Please be aware that if you disable or remove cookies, Flash cookies, or HTML5 cookies, some parts of our Site may not function properly, and that when you revisit our Site your ability to limit cookies is subject to your browser settings and limitations.

OTHER WEBSITES

The Site also contains links to sites operated by third parties, which are not owned or controlled by Klein Tools. Once you leave our site, you may or may not see a new URL in the location bar. Please be aware that we are not responsible for the privacy practices of such other websites. If you provide any information to websites operated by third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any information to them. You should contact these entities directly if you have any questions about their use of the information that they collect.

SECURITY

We understand appropriate measures to ensure data privacy and security including through various hardware and software methodologies. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that communications you send to us through this Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

CHILDREN

We do not knowingly collect personal information from children under the age of 13. This Site is not directed towards children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at (800) 553-4676.

FOREIGN VISITORS

The Site, including any pages directed to residents in countries and jurisdictions outside of the United States, are operated and managed on servers located and operated within the United States. By using and accessing this Site, residents and citizens of countries and jurisdictions outside of the United States agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.

MODIFICATIONS OF THE PRIVACY POLICY

We reserve the right to modify our privacy policy at any time and will notify you of such changes by posting an amendment to the privacy policy on the Site. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. Such modifications will become effective on the day they are posted. We encourage you to frequently review the Privacy Policy for any modifications. We will also keep prior versions of this Privacy Policy in an archive for your review.

CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us or by postal mail, e-mail or telephone at:

Klein Tools, Inc.
450 Bond Street
PO Box 1418
Lincolnshire, IL 60069-1418
1-800-553-4676

CustomerService@KleinTools.com