Warranty

 

Limited Warranty

 

Klein Tools, Inc. warrants that the products set forth below will be free from defects in material and workmanship, under normal use for the timeframes listed below (unless otherwise noted on the product packaging).   At its option, Klein Tools will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty.  This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product.  Proof of purchase from an Authorized Klein Tools Distributor is required for all warranty claims.  This warranty does not apply to batteries.

 

All implied warranties, including, without limitation, implied warranties of merchantability and implied warranties of fitness for a particular purpose, are limited in duration to the applicable warranty period listed below.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  This warranty is void where prohibited by law, and no claims will be honored where claimed products are controlled by export control or economic sanctions restrictions.

 

In no event shall Klein Tools be liable for incidental or consequential damages.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

This warranty gives specific legal rights, and you may also have other rights which vary from state to state. 

 

Warranty Class Number

Period of the warranty and additional terms

Examples of products in the Category

01

The normal life of the product. 

 

Hand Tools.

This warranty explicitly does not cover Specialty Hand Tools.  See Klein Commercial and Industrial products warranty.

 

Tool Storage (e.g. ModBox), Tool Pouches, Tool Bags, Tool Belts, Suspenders, Soft Tool Storage, Coolers, Knee Pads

This warranty explicitly does not cover climbing tool belts or pads.  See Klein Commercial and Industrial products warranty.

 

Fish Tapes, Fish Rods, Tape Measures, Levels, Folding Rules.

This warranty explicitly does NOT cover cut or deliberately damaged tape, rust or corrosion or foreign material, cracked or broken cases, or bent hooks or bent/missing eyelets.  

 

Flashlights and Illumination

This warranty explicitly does not cover products containing rechargeable batteries.

 

02

Two years from the date of purchase

 

Electrical Test and Measurement  Tools

This warranty explicitly does not cover High Voltage Test and Measurement Tools.  See Klein Commercial and Industrial products warranty.

 

 

03

One year from the date of purchase. 


Products containing rechargeable batteries.

 

Flashlights and Illumination

This warranty explicitly does not cover products without rechargeable batteries.

 

Audible Entertainment

 

04

Products warranted to be free from defects in materials and workmanship when delivered to the customer.

 

Consumables (including but not limited to Triple-Taps, Drill Bits, Step Drills, Carbide Hole Cutters, Hole saws and Arbors, Saw Blades and Jab Saws, disposable Razor and Knife Blades, Stripper Cartridges, Gloves, Shoe Covers, Replaceable Cutting Inserts, Wire Marker Books, Bits and Blades, Voice/Data/Video Connectors, Klein Chemicals, Hand Cleaners, and Wire Pulling Lubricants)

This warranty explicitly does not cover Specialty Consumables.  See Klein Commercial and Industrial products warranty.

 

05

 

Shell – Five years from date of purchase.
Suspensions - One year from date of purchase.

 

Hard Hats, Hard Caps, and Safety Helmets

 

06

One year from date of purchase.

 

Lithium-Ion Batteries and chargers.  Excludes DeWalt branded batteries.

 

 

WARRANTY RETURNS

All warranty returns require proof of purchase from an Authorized Klein Tools Distributor and must include a Warranty Return Authorization (WRA) number.  To obtain the WRA and service under this warranty, visit www.kleintools.com/warranty or contact your Authorized Klein Tools Distributor.

Commercial and Industrial

Products Warranty

 

Klein Tools, Inc. warrants that the products set forth below, which are manufactured and sold for commercial or industrial uses, are warranted to be free from defects in materials and workmanship for the periods of time set forth below (unless otherwise noted on the product packaging).   THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS.  At its option, Klein Tools will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty under normal use and service.  This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product.  This warranty is void where prohibited by law, and no claims will be honored where claimed products are controlled by export control or economic sanctions restrictions.  or Proof of purchase from an Authorized Klein Tools Distributor is required for all warranty claims.  In no event shall Klein be liable for incidental or consequential damage.

 

Warranty Class Number

Period of the warranty and additional terms

Examples of products in the Category

21

The normal life of the product.

Specialty Hand Tools - including, but not limited to, insulated tools, steel and concrete construction tools, mining and heavy industry tools, two-handed bolt cutters and cable cutters, torque tools, snips, trimmers, shears, telecom tools, box wrenches, specialty wrenches, rebar hickeys, and cable benders

 

Occupational Protective Equipment – including, but not limited to, climbing belts, lineman’s body belts, climbers, climber pads, gaffs, harnesses, positioning straps, and lanyards

 

Bucket Work Center (BWC) panels, Lineman Buckets, Block and Tackle, Lineman Backpacks, Aerial Aprons, Tie Wire Reels

 

Wire Pulling Grips

 

22

Two years from the date of purchase

High Voltage Electrical Test and Measurement – including, but not limited to, HVNCVT-1, HVNCVT-2, and HVCT-1

 

This warranty does not apply to batteries.

 

23


One year from date of purchase

 

Ratcheting Hand Tools – including, but not limited to, ratcheting cable cutters and ratcheting bolt cutters

Repair service is available for most of our ratcheting hand tools.

 

Personal Protective Equipment and Safety Products – including, but not limited to, safety glasses, respirators, gloves, tool tethers

 

Cordless Power Tool Accessories* - including, but not limited to, batteries and chargers

 

24

Products warranted to be free from defects in materials and workmanship when delivered to the customer.

 

Specialty Consumables- including, but not limited to, ship augers, knockout punches, grip insert files, cable cutter blades, cutting and crimping heads, blade inserts, drift pins, bull pins, punches, cold chisels, Iand wedges

 

25

Five years from the date of purchase — Hydraulics

 

Three years from date of purchase — Motor, Housing, and Electronics

 

One year from date of purchase — Moving Parts (including: interchangeable heads and jaws; excluding: specialty consumables)

 

Battery Operated Tools: Heavy Duty Hydraulic Crimpers, Gear Driven Cable Cutters, and Impact Wrench

 

26

 

Shell – Five years from date of purchase.
Suspensions - One year from date of purchase.

 

Hard Hats, Hard Caps, and Safety Helmets

 

 

27

 

 

Shell – Two years from date of purchase.
Electronics – Two years from date of purchases.

Replaceable parts – One year from date of purchase.

 

 

Welding Helmets

 

 

*DeWALT battery packs and chargers are covered by DeWALT’s warranty policy. Visit www.dewalt.com or call 1-800-4-DeWALT (1-800-433-9258) for more details.

 

WARRANTY RETURNS

All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty please visit www.kleintools.com/warranty or contact your Authorized Klein Tools Distributor.