Klein Values

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Distinguishing Values

Like other American businesses, Klein's business is built on foundation values of Integrity, Safety, and Teamwork. Without these values, nothing else matters. Klein Tools also holds four key distinguishing values that we believe set our business apart from others in our industry:

Quality

Quality is the foundation on which Klein's brand is built. Quality applies not only to the tangible product we deliver to our customers, but also the service we provide them.

Customer Obsession

We start with the customer and work backwards to develop our product. Although we pay close attention to competitors, we obsess over customers.

Innovation

We expect and require innovation. We are externally aware, look for new ideas from everywhere, and are not limited by "not invented here."

Ownership

We think long-term and don't sacrifice long-term value for short-term results. We act on behalf of the entire company and never say "that's not my job." Thinking like owners, we do more with less and treat organizational resources as if they were our own.

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